Terms & Conditions
Terms Conditions
Elegant Events
Elegant Event Managers
Welcome to Elegant Event Managers. By accessing our website and purchasing our products or booking our decoration services, you agree to follow the terms and conditions mentioned below. These terms are created to ensure clear understanding, smooth service, and a safe experience for both our customers and our business.
Use of Our Website
By using our website, you agree to provide accurate information when placing orders or making inquiries. You must not misuse our website for any illegal activity, fraud, or harmful actions. We reserve the right to refuse service or cancel orders if incorrect or misleading information is provided.
Products & Services
We offer decoration products and event services including Mehndi décor, Nikkah setups, bridal room decoration, birthday décor, customized items, and other event-related services. All product images are for display purposes. Actual colors or designs may slightly vary due to lighting or customization requests.
Customized and made-to-order items may require advance payment and production time. Delivery timelines will be shared at the time of order confirmation.
Customized and made-to-order items may require advance payment and production time. Delivery timelines will be shared at the time of order confirmation.
Orders & Confirmation
Once you place an order, you will receive confirmation through email, phone call, or WhatsApp. We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or incomplete information. In such cases, customers will be informed immediately.
For bank transfers, orders will only be confirmed after payment verification.
For bank transfers, orders will only be confirmed after payment verification.
Pricing & Payments
All prices listed on our website are in PKR and are subject to change without prior notice. Payments must be completed through the available payment methods including Cash on Delivery, Bank Transfer, or secure online payment gateways.
We do not store your card details. All online payments are processed securely through trusted payment partners.
We do not store your card details. All online payments are processed securely through trusted payment partners.
Shipping & Delivery
Delivery charges and estimated delivery time will be communicated at checkout or order confirmation. While we aim to deliver on time, delays may occur due to weather conditions, courier issues, or unexpected situations. We are not responsible for delays caused by third-party delivery services.
For event décor services, clients must provide accurate event date, time, and location details to avoid delays.
For event décor services, clients must provide accurate event date, time, and location details to avoid delays.
Cancellations & Refunds
Orders for customized or made-to-order items cannot be canceled once production has started. Refunds may only be issued in cases of duplicate payment or confirmed order cancellation before processing.
For décor services, cancellation policies will be discussed at the time of booking. Any advance payments may be non-refundable depending on preparation costs.
For décor services, cancellation policies will be discussed at the time of booking. Any advance payments may be non-refundable depending on preparation costs.
Intellectual Property
All content on this website including images, designs, text, logos, and layout belongs to Elegant Event Manager. You may not copy, reuse, or distribute any content without our written permission.
Limitation of Liability
We aim to provide high-quality products and services; however, we are not responsible for indirect losses, unexpected damages, or issues caused by misuse of products after delivery. Our responsibility is limited to the value of the purchased product or service.
Changes to Terms & Conditions
We may update these Terms & Conditions from time to time to improve clarity, service quality, or comply with legal requirements. Updated terms will be posted on this page with a revised effective date. Continued use of our website means you agree to the updated terms.
Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us anytime. Our team is available to guide you and clarify any concerns related to your orders or event bookings.
Email:amadtip@gmail.com
Phone: 0333 2243753